Saturday, May 16, 2020

Multicultural Team Creates Frustrating Management Situation

1.Main purpose of the article: Multicultural team often creates frustrating management situation. To solve conflicts caused by cultural differences in a multicultural team, identifying cultural problems and having different strategies for solution is important. 2.Most important information in this article: There are many conflicts that is caused by different culture in our workplace. For example: 1. An American manager was leading a project in Japan, when she pointed out the problem directly to her boss in an email without discussing them first with her Japanese colleagues, even though her boss was happy of the direct warnings, her Japanese colleagues was embarrassed by her direct style of communication. Subsequently, her Japanese colleague isolated her from overseeing project progress. 2. A Latin American member of multicultural consulting team felt that because of the language difference, although her skill level is subpar with his American colleague and has a good question for the interview, her American colleague tend to lead the interview with the client. During an interview of a U.S-Japanese team for the potential of expansion of U.S retail chain into Japan, her American colleague tend to underestimate the feedback from the Japanese consultants because they are not fluent in English and considered them not intelligent enough. He disregards the aspects that Japanese know Japan’s business situation better than him. 3. In Mexican culture, even though managers understandShow MoreRelatedMulticulturism1524 Words   |  7 Pagesarticle â€Å"Managing Multicultural Teams† (henceforth referred as core article) are of the opinion that cultural differences are sometimes capable of exacerbating challenges associated with effective team work. 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